Due to the long creating and processing time on orders I do not offer refunds or exchanges as it will delay other paid orders.  If your item is damaged during the shipping process you may contact with me with photographic proof and we can discuss the options available.


 I strive to make and create your order as quickly as possible, and will notify you as soon as they are complete and shipped. I ship all packages priority mail, tracking numbers are included with that service.

If you would like to place an international order please contact me via email at info@crochetcity.com. Shipping costs vary greatly across the world and I want to make sure we come up with the best price possible for your area.

Custom Orders:

I absolutely love custom orders! Please email me at info@crochetcity.com to discuss your custom order questions.


 Any other questions or concerns:

I can be reached via email at info@crochetcity.com or by phone call/text at 913-735-7197

 Current processing time as of 03/17/2021:

I currently have about a 6 week turnaround time on orders due to each item being handmade by me! This means extreme attention to detail and the utmost care is taken with each item so the wait is definitely worth it. If you have questions about the arrival of your order please email me at info@crochetcity.com